March 2021 Lockdown Update:
Subject to the government's "road map" out of lockdown progressing as scheduled, classes will resume in venues from 19th April, yay!
Booking is open now at www.bookeo.com/hartbeepsselondon
We can't wait to see you back in physical classes again soon!
We are really looking forward to welcoming you, your newborns, toddlers and pre-schoolers to the magical, musical, multi-sensory adventure.
There are so many different classes in London to choose from from these days, but we think (and our members agree!) that Hartbeeps is quite simply the best!
It is no ordinary musical class...
Our sessions strengthen the bond between you and your child, support wellbeing and bring a sense of community within the groups.
Hartbeeps offers support through the activities we provide, through the nature of our sessions, helps families that have felt isolated with their children and gives them the opportunity to be guided through our session, play together, bond and find a new connection with their babies/toddlers. All in a safe and open environment.
Hartbeeps babies / toddlers learn and develop throughout the classes through curiosity, play, and the early years of development and early stages and milestones are supported.
Every week our age-appropriate activities and props help develop their core skills, allowing each individual child to attain their key developmental milestones.
At Hartbeeps we help your little people develop their natural intelligence, bring out their innate curiosity and increase their confidence.
We grow happy, clever little people and get them ready for a lifetime of learning through fun, music, make-believe and play.
Grow your bond and watch your child thrive with us!
Hartbeeps is not your average sit and sing! You'll be amazed, there's never a dull moment for you or your little one. Join in, make friends, have a blast!
You will now have you very own Hartbeeps Islands where all your magic will happen together, it is so interactive as your children play and learn with you as we lead you on your weekly sound journey xx
Put the 'special' into your little one's big day!
As award winning children's music and creative play specialists, Hartbeeps offer wonderfully unique party entertainment that's fantastic for under 5s, their families and their friends.
Our parties are all set to a musical soundtrack of remixed nursery rhymes, lullabies and original baby music. Brought to life with fun props, whacky puppets, sparkly parachutes and more.
Our fabulous party packages and activities are customised to suit 1st, 2nd, 3rd, 4th and 5th birthdays, or any celebratory occasion. With something for everyone of any age to enjoy!
We are with you for 90 minutes including set up, welcome, party entertainment, set down and goodbyes. You also have the option of an additional 30 minutes of party games, by arrangement.
Plan your perfect party today... email or click here to submit a booking request.
Did you know that if you and your friends can't make it one of our venues then we could come to you?
So you could go VIP and hold private classes in your own home for just you and your baby buddies - from £11pp!
Drop us an email Lotte@hartbeeps.com to find out more...
Our Terms and Conditions
These are the Hartbeeps rules - please ensure you've read them carefully. Thank you :-)
BOOKING / PAYMENTS
Booking operates on a first come, first served basis. Places are not guaranteed; they are subject to availability and will ordinarily be allocated via an online booking system. Weekly classes are payable in advance for a "half term" (usually about 6 -7 weeks, although just check with your session leader for term dates).
We will begin the series of classes on the date set out in the booking. The estimated end date for the half-term is as notified to you during the booking process. We will ordinarily notify you by email if we accept your booking offer, at which point a contract will be formed between us in respect of the series of classes notified to you during the booking process. I
f we do not accept your booking offer, we will return your payment in full. If payment is taken in person, then a contract will be formed between us at the point that payment is first made by you to us by whatever means.
If you wish to re-enrol for the following half term, bookings will be taken via our website and we will attempt to reserve your place if the half termly payment is received by the advertised date.
In the unlikely event that we are unable to reserve you a place, then we will return your pre-payment in full.
Places are limited and so we always recommend that you pre-pay for each half term even if you are a regular Hartbeeps family. If you have missed the re-enrolment date and wish to continue with us, please contact your session leader as soon as possible.
REFUNDS / CREDITS
Are not given once the half-term has started, other than in the circumstances outlined below. If you miss a class due to sickness or holidays it cannot be refunded, transferred or carried over to the next course.
If we have to cancel or make a change to the location or time of a class, and you are unable to attend the rearranged session(s), then we will refund you a pro-rata share of your payment which relates to those session(s). If we do need to change a venue then we will do our best to find an appropriate replacement in an appropriate location.
If you wish to cancel a booking, please note that we require at least 48 HOURS hours BEFORE YOUR FIRST CLASS notice to cancel your booking or amend bookings - any cancellations made after this time or during the course of the term will NOT be eligible for a refund.
Cancellation; if you cancel your place at least one week before the half term begins your session leader will refund your half-termly fee, but this will be subject to a £10.00 administration fee.
No refunds will be made after this period. If you cancel your place during the half term then no refund can be given.
We do however offer transfers if you wish to sell your space on to someone else.
A NOTE about adverse weather: refunds will not be given in the event of adverse weather conditions. Always liaise with your session leader or check your local Facebook page for updates regarding the safe access to venues and subsequent class cancellations.
KNOW YOU CAN'T MAKE A SESSION?
We offer ONE make up per term. If you let us know the date you can't make with at least 24hours notice, we can try to book you a make up session at another location or date or give you a credit towards your next booking. This cannot be guaranteed and no refund will be given for a missed session. Classes can however be transferred to someone else if you let us know who's coming and their email address.
ILLNESS OR EMERGENCY
Sickness; if your baby/child is sick please feel free to call and let us know. If it is likely to be a long term illness then please call and discuss with your session leader as refunds and credits for long term illnesses are discretionary.
Until further notice, every Hartbeeps session will be run in accordance with the applicable UK Government guidelines in relation to COVID-19 (the "UK Government Guidelines"), which are in place at the time of the relevant Hartbeeps session. While we will do everything possible to keep our sessions fun and enjoyable for you and your little one, you acknowledge that we will have to make some changes to our sessions in order to comply with the UK Government Guidelines.
SHOULD YOU ATTEND?
You must not attend any Hartbeeps Session if at any time in the past 14 days:
- you or your child has a high temperature, a new, continuous cough, a loss of, or change to, your sense of smell or taste, or any other symptoms described in the NHS COVID-19 Symptoms Guidance; and/or
- you or your child, other family members or anyone else that you have been in close contact with someone that has displayed COVID-19 symptoms or has tested positive for the virus,
By booking a Hartbeeps Session you are declaring that to the best of your knowledge you and your child do not have Covid-19 and have not been in close contact with anyone that has Covid-19.
SAFETY AT THE SESSION
In order to limit the spread of infection through singing, your class leader will wear a full-face visor, along with a microphone to amplify their voice in the case of larger rooms. Whilst it may feel a little strange, we request that you sing very softly and directed down towards your baby, not out in to the group.
For every session you attend, you and your child must:
- wash or sanitise your hands on arrival at the venue before the Hartbeeps session begins;
- follow any signs displayed at the venue in order to safely enter the Hartbeeps session room and any signs in place (such as any one-way system signage) when moving in and around the venue and Hartbeeps session room;
- try to stay at least 2m away from other attendees and follow the session leader's instructions in relation to social-distancing and limiting COVID-19 infection spread;
- bring your own blanket for you and your child to use, as these will not be provided by Hartbeeps; and
- wash or sanitise your hands as soon as the Hartbeeps session has ended.
We also encourage parents and carers to wear a face covering during the session and when moving around the venue. Some venues may have additional safety measures in place. Your session leader will notify you of any venue-specific safety measures either when you book or when you arrive at the venue. You agree to comply with all safety measures in place at any session venue that you attend.
Your session leader may ask anyone who does not follow these guidelines to leave the session, and refuse attendance to any future Hartbeeps session. If you or your child are asked to leave a session because you have not followed these guidelines, you will not be entitled to a refund for the session.
Although your session leader will take every reasonable measure to limit COVID-19 infections, you are wholly responsible for you and your child's safety and wellbeing during your Hartbeeps session. Neither your session leader nor Hartbeeps accepts any responsibility if you and/or your child becomes unwell following a Hartbeeps session.
TRACK & TRACE
If you and/or your child starts to display COVID-19 symptoms following a Hartbeeps session you must immediately contact your session leader so they can take steps to notify the other people that attended your session.
By booking a Hartbeeps session, you agree that we can hold your contact details and use them to contact you if we believe that you may have been in contact with someone with COVID-19 symptoms. You understand that if we inform you that you have attended a class with someone who has later developed Covid-19 symptoms, you must stay at home for 14 days after that session, and neither you nor anyone from your household will be permitted to attend a session until those 14 days have passed.
BOOKINGS & CANCELLATIONS
In line with current UK Government Guidelines, we are running reduced capacity classes to ensure social distancing can be observed. Please book in advance to avoid disappointment! All bookings and payments must be made online until further notice.
If your Hartbeeps session is cancelled due to the COVID-19 pandemic, or you cannot attend your session because you or your child have symptoms or have been in close contact with someone who has, your session leader will offer you an online session or sessions at a later date.
If you cannot or do not wish to attend an alternative session (whether online or on an alternative date) you may request a refund from your session leader.
Whilst we will do everything we can to make your class comfortable and enjoyable, should your little one become unhappy and you cannot stay for the entire class, we cannot issue a refund as your place has already been held.
Please do not attend sessions in the event of your child being unwell. We wish them better of course, but must ensure the risk of infections or communicable diseases spreading is isolated. In the event that your child contracts an infection please inform your session leader regarding the nature of the infection so that they can inform other parents.
Please refrain from attending sessions if:
- Your child has a fever or has had a fever within 24 hours of the session
- Within 48 hours of the session, your child has had an upset tummy and/or diarrhea
- Your child has a discharge from their eyes or heavy discharge from their nose
- Your child is showing symptoms of the following: (taken from the NHS Website – please see further details)
Symptoms appear 1 to 3 weeks after being infected.
Infectious period: The most infectious time is 1 to 2 days before the rash appears, but it continues to be infectious until all the blisters have crusted over.
- Chickenpox is a mild infectious disease that most children catch at some time. It starts with feeling unwell, a rash and, usually, a fever.
- Spots develop, which are red and become fluid-filled blisters within a day or two. They eventually dry into scabs, which drop off.
- The spots first appear on the chest, back, head or neck, then spread. They don't leave scars unless they're badly infected or picked.
Symptoms appear 7 to 12 days after being infected.
Infectious period: From around 4 days before the rash appears until 4 days after it's gone.
- Measles begins like a bad cold and cough with sore, watery eyes.
- Your child will become gradually more unwell, with a fever.
- A rash appears after the third or fourth day. The spots are red and slightly raised. They may be blotchy, but not itchy. The rash begins behind the ears and spreads to the face and neck, then the rest of the body.
- The illness usually lasts about a week.
- Measles is much more serious than chickenpox, German measles, or mumps. It's best prevented by the MMR vaccination. Serious complications include pneumonia and death.
If you can't attend a class through illness or emergency please email us as soon as you can. We try and offer ONE make up session per term for exceptional circumstances which must be taken within the current term at another venue or day to your regular session. Unfortunately we cannot offer further refunds or credits.
4) RESCHEDULED OR POSTPONED CLASSES AND CHANGES OF STAFF AND/OR LOCATION
Hartbeeps reserves the right to reschedule or postpone classes and/or to change the staff or location of the classes, when necessary, without notice. We will however try to give as much notice possible via email and text message and also through our Facebook group. Credits will be given if the new dates or locations are not suitable. No refunds will be given.
By booking Hartbeeps class you agree to these terms and conditions.
RULES IN CLASS
Have fun is a our rule number one but we have to have a few boring ones to make sure we stay safe and happy in sessions...
Please no snacks, eating or drinking on the mats ~ but please feel free to breastfeed or bottle-feed!
For hygiene reasons, please change your baby away from our mats (even if you have a safety mat underneath).
Take all rubbish, nappies, wipes etc home or dispose of in the nearest bin.
If your child puts a prop in their mouth please pop it in the dribble tub or hand to a teacher after play.
We currently cannot encourage your child to explore as we did before COVID but we do encourage the fun and interaction to happen within your island space, we are working very hard to ensure we can bring you new and innovative idea's for learning by play on your islands.
Please also ensure that within our sessions your child please do not allow them them touch our equipment on the tables (bubble machines, stereos, laptops etc) as this could be potentially dangerous!
You are responsible for your child's safety while in class and must remain vigilant at all times. Hartbeeps accepts no responsibility for any loss, damage, accident or injury to yourself, your child or your property during the sessions. Please note that you take part entirely at your own risk.
Children and babies get the most out of Hartbeeps and see the biggest gains in development when their adults are engaged and having fun alongside them!
Hartbeeps is about you having fun with your little one(s), so please keep general chatting to other adults during the session to a minimum as this disrupts the class.
Thanks so much for your understanding!xx
Having attended Lotte’s Hartbeeps sessions for a while with my little boy, I couldn’t wait to book her for his birthday. Lotte is fantastic. The pace of activities is great, never a dull moment. There is a varied mix of sensory, song and story telling all with incredible props. We absolutely love Hartbeeps and would highly recommend the weekly sessions and booking them for a party. - Anna
Thank you guys for such an amazing job today at my son's 1st birthday party. We absolutely loved having you there and all the kids had fun! - Amarjeeet on Facebook
Best classes ever. I have tried and tested almost every class in our area and I have to say there are no competition. My LO enjoys it allot, very interactive, musical and entertaining for both of us. I now have to chose a second class for her and I'm lost with what to choose.. - Yelena - Dulwich
We started going to baby bells when my eldest was tiny, four years later we're now going to happy house with babies number two and three and still love it! Lotte and her team are endlessly enthusiastic and I've loved watching how my children have engaged with the different sessions over the years as much as they've enjoyed joining in with the Hartbeeps craziness! - Sarah & Milo Crystal Palace
My daughter and I both love Hartbeeps -- I love seeing her excitement and delight at the new adventures we go on every week and it's the one class we've stuck with from newborn through to toddlerhood. What's brilliant about the classes is that though each week has something new, it's got a predictable structure that means it's reassuring and familiar for little ones. The songs seem a bit crazy at first but quickly become addictive. Our session leader, Lotte, is a large part of why we've kept coming back -- she's such a natural and made us feel at home immediately, even though we were both a little shy at first! - Lauren & Margaux - Herne Hill
Daisy (22 months) LOVES Happy House, she sings the songs on the way to our session each week and I often catch her doing ‘listening ears’ with sticks at home! The sessions are fun and lively with plenty of music, bubbles and just the right amount of repetitive things (Adrian the mouse always a hit!) and also new adventures each week filled with dressing up, singing and activity. It keeps me amused as much as Daisy! - Clare & Daisy - Nunhead
After a tough delivery of my second child and a 15 month old to look after as well as a newborn, I really struggled. Thankfully we found Happy House and it certainly became our happy place. It was so wonderful to find such an engaging group with sensory stimulation that works for toddlers as well as babies. You get the opportunity to spend time with your children in a friendly and relaxed environment without having to run around after your toddler with baby in tow. Lotte always made sure my baby and toddler both had toys and props and were engaged in the class. We’ve been to quite a few classes where it feels like more work looking after your children than at home. If my older child loses interest, he starts trying to leave midway through classes. Thankfully, this has never happened at Happy House. The children so look forward to going on a Monday morning. Their faces both light up when the class begins. The songs from the class have integrated in our lives to the point that my toddler likes to have the Happy House quiet time simulated as part of his bedtime routine. Thanks so much to Lotte for running such an excellent and inclusive class - you are a lifesaver! - Jessica - Herne Hill
I have been going to Lotte’s classes for the last 5 months. I can not praise her and hartbeeps enough. My little son loves the classes and so do I. He gets really stimulated and has lots of fun. Every week we live such a great adventure in the wonderful baby land! - Lucia
Thank you guys for such an amazing job today at my son's 1st birthday party. We absolutely loved having you there and all the kids had fun! - Amarjeet
Both my children went to Hartbeeps with Lotte and we looked forward to it every week especially the dressing up and wig wearing! I made some really great friends at the groups too so it's brilliant for meeting like minded mums. And who doesn't love singing along to Superstars in a banana hat?! - Lucy & Lara - Crystal Palace
A quick note to say how sad we were when you finished up in Forest Hill and we are so happy you are returning to our neighborhood. My daughter loves your classes - we have tried a few and they are one the best around (and we've tried a few!). A great mix of activity and learning, delivered in such a fun and energetic way. Thanks for making us feel so welcome too. - Brid - Forest Hill